DreamJackpot Terms and Conditions

Welcome to Dream Jackpot. These terms and conditions govern your use of our website, https://www.dreamjackpot.com/, and all services we provide. By registering an account, making a deposit, or placing a bet with us, you agree to be bound by these terms in full. We recommend that you read this document carefully before you begin playing, and we encourage you to contact our support team if any section requires clarification.

Who We Are

Dream Jackpot is owned and operated by Jupiter Gaming Limited, a company incorporated under the laws of Jersey, with its registered address at 9 Bond Street, Jersey JE2 3NP. We have been operating since 2017 and hold licences from the UK Gambling Commission (licence number 67098) and the Jersey Gambling Commission (RGO-2600-30). Our gambling software is powered by iGamingCloud Limited, licensed by the UKGC under number 44073. We at DreamJackpot are committed to operating transparently and in full compliance with the regulatory frameworks that govern our licences.

Eligibility and Permitted Jurisdiction

Our Dream Jackpot platform is available exclusively to residents of the United Kingdom, which is our sole Permitted Jurisdiction. Accounts, deposits, gameplay and bets are only permitted for individuals physically located in and residing in the UK. All jurisdictions outside the United Kingdom are restricted, and we do not accept players from any other country. You must be at least 18 years old to register with us.

We strictly prohibit the use of a VPN, proxy, or any other technology designed to hide or alter the location or identity of your device. If we identify such activity, transactions made from a non-permitted jurisdiction will be voided, and no winnings will be paid out. At DreamJackpot, we reserve the right to request identity and location verification at any stage of your relationship with us.

Account Registration and Dream Jackpot Login

To use our services, you must create an account through the Dream Jackpot registration process. We require accurate personal information, including your name, address, date of birth, and contact details. Once registered, you can access your Dream Jackpot login credentials to sign in and manage your account at any time. Our DreamJackpot login system uses secure encryption to protect your data during every session.

You are responsible for keeping your login details confidential. We are not liable for unauthorised access resulting from your failure to protect your credentials. Only one account per person, household, address, and IP address is permitted; we reserve the right to close duplicate accounts and void any related bonuses or winnings.

Dream Jackpot App and Mobile Access

We offer our services through desktop, mobile, tablet, and dedicated apps. Our DreamJackpot app provides full access to your account, games, and promotions from your mobile device, and the Dream Jackpot casino app is optimised for smooth performance across supported devices. Whether you use our website or the DreamJackpot casino app, the same terms and conditions apply in full.

Deposits and Dream Jackpot Withdrawal

All transactions on our platform are processed in GBP. The minimum deposit is £10, and the maximum permitted per transaction is £2,000. We accept Visa and Mastercard debit cards, as well as Apple Pay. We do not accept credit cards, credit facilities, business, corporate or company cards, third-party cards, bank accounts, e-wallets funded by prohibited methods, or any payment method belonging to a person other than the account holder.

The minimum Dream Jackpot withdrawal amount is £10, though smaller amounts may be arranged by contacting our support team; no minimum applies when closing your account. Withdrawals are paid using the same method used for your deposit wherever possible. On internal risk grounds, we may choose to process a payment as a cheque without providing a reason. Jackpot winnings exceeding £10,000 may be paid via bank transfer instead.

Processing times for a DreamJackpot withdrawal typically take up to 48 hours, depending on the method used, whether it is your first cashout, and whether your deposit and withdrawal methods differ. Once approved, e-wallet payouts are usually completed within 24 hours. Progressive jackpot winnings are subject to a validation period of up to 30 days before payment is confirmed.

Dream Jackpot Bonus Terms

Our welcome offer is reserved for new depositing players who are UK residents and have opted in, valid once per household. To qualify for our Dream Jackpot bonus, you must deposit £20 or more on your first eligible deposit and wager £20 on any slot game. Once these conditions are met, you will receive 20 extra spins on Big Bass Splash, valued at £0.10 per spin. There is no wagering requirement on winnings generated from these spins.

Spins become available once qualifying wagering is complete and must be claimed within 7 days from that point. Bonus funds themselves do not count towards qualifying wagering, and withdrawing your deposit before completing the wagering requirement will forfeit the spins and any related winnings. Our DreamJackpot bonus cannot be combined with any other offer or promotion active at the same time.

We also run the Pragmatic Play Drops & Wins promotion. To participate, you must opt in on a qualifying slot and place spins at £0.50 or more to be eligible for random prizes. Daily prize pools reach up to £20,000, while weekly leaderboard prizes total £350,000. Weekly tables run from Wednesday to Tuesday across three categories: Highest Single Win, Total Wagered, and Consecutive Non-Winning Spins, with top prizes often reaching £5,000. Additional loyalty rewards and ongoing promotions can be claimed through the My Rewards section of your account.

DreamJackpot Slots and Game Selection

Our DreamJackpot slots library features titles from leading studios including Pragmatic Play, Slingo, Blueprint Gaming, Gaming Corps, Microgaming, NetEnt, Play'n GO, Yggdrasil, and others, with new slots added every week. Games include Megaways, Link&Win, and ClusterBuster mechanics, alongside progressive jackpots, table games, roulette, blackjack, baccarat, scratch cards, video poker, and instant win titles.

For live gaming, our Dream Jackpot live casino includes roulette variants such as Double Ball Roulette, blackjack options including Power Blackjack, baccarat, Ultimate Texas Hold Em Poker, and a variety of game shows. In line with UKGC requirements, we do not offer demo or free-play modes; all gameplay on our platform involves real-money wagers.

Customer Support

We provide customer support via email and live chat, available 24/7 in English. You can reach our team at support@dreamjackpot.com for assistance with your account, deposits, withdrawals, or any other query relating to your experience with us.

Restricted Practices and Fair Play

We take fraud prevention and responsible operation seriously. Any attempt to manipulate our systems, exploit bonus terms, or use unauthorised software is strictly prohibited. We reserve the right to suspend or close accounts, void bonuses, and withhold winnings where we reasonably suspect a breach of these terms.

• We may request identity verification documents at any time
• We may void winnings resulting from transactions outside the Permitted Jurisdiction
• We may amend these terms periodically, with updates published on our website
• You must ensure the accuracy of the information you provide during registration

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or improvements to our services. We advise you to review this page periodically. Continued use of our services after changes are published constitutes your acceptance of the revised terms. If you have questions about any part of our Dream Jackpot terms and conditions, please contact our support team before continuing to use our services.